Charis Consulting

PRACTICAL - SCALEABLE - EFFECTIVE - EFFICIENT

The Op Shop Services

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As an experienced Operator myself, I am here to help you pinpoint and tackle major components of your operations process. The below services are some of the most common yet challenging pieces of an ops strategy that many organizations struggle to optimize. Browse my services below to see how I can help! 

Career Coaching & Strategy Sessions

Navigating changes in your career isn't easy, especially for Operator roles like Chiefs of Staff and similar roles. My non-traditional career path and unique perspective has helped dozens navigate their own work and career. If you are looking for strategies to take the next steps in your career, consider booking a coaching strategy session to get actionable insights and industry expertise. These sessions are conducted via Google Meet and usually last about an hour:


Career Coaching: $150/hr 

This session will help you trailblaze your own career by helping you set future goals, lean into your skills to stand out in your work and provide guidance on how to seize advancement opportunities. 


Income Stream Diversification: $150/hr 

This session will help you strategize on ways to add income streams (side-hustles) to help you advance your skills and buffer your finances.  


Compensation Negotiation: $150/hr 

This session will provide tactics for negotiating compensation offers, understanding the components of compensation packages and empowering your confidence to ask for what you want


Mock Interview: $150/hr 

This session will give you valuable, tailored interview practice based on the roles you are applying for. You can expect the questions to mirror what companies ask in interviews and prepare you for what to expect.  


Conflict Resolution & Navigating Work Challenges: $150/hr 

This session is designed to help you navigate difficult work situations, tense relationships and broaden your thinking on ways to resolve work conflicts. Skills like this are imperative to have as you progress in your career, take on more responsibilities and lead others. 

Business Operations Consulting

As a 4x Chief of Staff, I understand the value of this key leader in an organization. If you need short term Executive support, help on a siloed project or interim leave coverage for your CoS and need an expert operator who can step in and be a multiplier for your efficiency and effectiveness, these services are for you:


Strategic BizOps Consulting Work: $150/hr 

Book time with me as your outsourced strategic operator support to work on your executive initiatives, special projects or cover Chief of Staff priorities. 

Objectives & Key Results Planning

OKRs are a dynamic and operational pillar of how a company maps and measures their goals and progress across departments. If you need help ideating on your OKR methodology, planning and implementation, these services are for you:


Strategic Consulting Work: $150/hr 

Book time with me to review your current OKR process and to guide you in practically utilizing OKR methodology to plan for a structure of goal planning, accountability, and ongoing process maintenance at your organization. 


OKR Playbook: $500 

An a la carte asset, the OKR playbook is a detailed breakdown of your organization's OKR process. It outlines Why you have the process, What the process is, Who is accountable to what within process, How you will execute the process and When you'll deploy each phase of the process. This asset requires booking separate consulting hours to review and edit the custom asset. 

Internal Communications Strategy

Internal Communications is at the heart of how you disseminate information in your company. What you have in place initially, as a very small organization will break, when you grow. Those growing pains can cause major operational inefficiencies and team tension, if employees feel distant from what leadership is trying to communicate, or confused at where to find important info. If you need help revamping your internal communications strategy, these services are for you:


Strategic Consulting Work: $150/hr 

Book time with me to review your current internal communication process, assess gaps & pain points, design an updated strategy and implement the change management of the new process. 


Internal Communications Process Strategy: $150 

An a la carte asset, Internal Communications Process Strategy is a documented asset detailing how your updated process should run, compared to your current state. This asset requires booking separate consulting hours to review and edit the custom asset. 


Internal Communications Playbook: $375 

An a la carte asset, the Internal Communications Playbook is a detailed breakdown of your organization's internal communications process. It outlines Why you have the process, What the process is, Who is accountable to what within process, How you will execute the process and When you'll deploy each phase of the process. This asset requires booking separate consulting hours to review and edit the custom asset. 


Slack or Teams Guide: $225/each 

An a la carte asset, the Slack or Teams Guide is a custom document outlining your best practices and expectations for utilizing that tool at your company. This asset requires booking separate consulting hours to review and edit the custom asset. 


Slack or Teams Guide Training Video: $300/each 

An a la carte asset, the Slack or Teams Guide Training Video is a custom video walking your team through how to use that tool and outlines any specific functions or uses at your company. This asset requires booking separate consulting hours to review and edit the custom asset. 


Intranet Content Tree & Best Practice Notes: $375

An a la carte asset, the Intranet Content Tree & Best Practice Notes ONLY is a document outlining your current intranet or knowledge hub. I will write a content tree that maps every click through journey as well as give you notes on how to optimize your intranet/knowledge hub for more streamlined use and ease of information flow. This asset requires booking separate consulting hours to review the custom asset.


Intranet Google Site Skeleton Unbranded: $450

An a la carte asset, the Intranet Google Site Skeleton Unbranded is a Google site shell built to be your intranet and knowledge hub internally. This asset will be given to you unbranded but ready for your team to add all assets and branding to launch the site, when you wish. This asset works best with the Intranet Content Tree & Best Practices Notes asset for project management and intranet site launch. So please consider adding those assets as well or being prepared to create those assets yourself internally. This asset requires booking separate consulting hours to review and edit the custom asset.


Internal Events Programming

Employee and Leadership events are an investment you want to make if you wish to keep your workforce engaged and excited about building. Employees more than ever are spread out, distributed and seeking connection; your event strategy means more than ever for recruiting and retention. If you need help operationalizing your Events process, these services are for you:


Strategic Consulting Work: $150/hr 

Book time with me to review your current events program, assess pain points, design an updated strategy and properly document the entire event


Internal Events Playbook: $375 

An a la carte asset, the Internal Events Playbook outlines Why you have the process, What the process is, Who is accountable to what within process, How you will execute the project of hosting an event and When you'll deploy each phase of the process. This asset requires booking separate consulting hours to review and edit the custom asset. 


Event Project Outline & Budget Workbook Template: $500 

An a la carte asset, the Event Project Outline & Budget Workbook Template is a project plan template for a company offsite that can be used for building all your offsites. It also includes an Event Workbook template that will help you easily budget and track your event expenses as you build your event. This asset requires booking separate consulting hours to review the custom asset. 

Employee Engagement Consulting

Employee Engagement  is more important than ever for the health of a company. Retention should be a top priority for every leadership team, if you wish to grow in this economic time. Employees feel more distant and disconnected than ever before and the pre-pandemic methods of engagement no longer work as well to help retain talent of help employees feel belonging. If you need help thinking outside the box about your engagement programs with a budget in mind, these services are for you:


Strategic Consulting Work: $150/hr 

Book time with me to review your current employee engagement programs, assess pain points, design an updated strategy and properly document programing


Employee Engagement Program Outline, Budget & Calendar Template: $375

An a la carte asset, the Employee Engagement Program Outline, Budget & Calendar Template is a project plan template for a year of employee engagement initiatives that can be used for building all your engagement initiatives. It also includes within it an engagement calendar and estimated costs template that will help you easily budget and track your program as you build your calendar. This asset requires booking separate consulting hours to review the custom asset.